Who We Are
Kmal Servico Ltd (“we”, “our”, “us”) is a company registered in the United Kingdom. We are committed to protecting your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
What Information We Collect
We may collect and process the following personal data when you visit or use our website:
a. Identity Data
Full name
Billing and delivery address
Email address
Phone number
b. Transaction Data
Payment details (processed securely through third parties)
Order history
c. Technical Data
IP address
Browser type and version
Operating system and platform
Time zone setting and location
d. Marketing & Communications
Your preferences in receiving marketing communications
e. Cookies
Used for performance, analytics, and personalized content
- How We Use Your Information We use your data to:
Fulfil and manage your orders
Communicate with you (order updates, customer service)
Personalise your shopping experience
Improve our website and services
Comply with legal obligations
Send marketing communications (only if you opt-in)
- Legal Basis for Processing We process your personal data based on the following legal grounds:
Performance of a contract – to fulfill your order
Consent – for marketing or optional features
Legal obligation – for record-keeping and compliance
Legitimate interests – to improve our services and protect our website
- Sharing Your Data We do not sell your data. We may share data with:
Payment processors (e.g., Stripe, PayPal)
Delivery services (e.g., Royal Mail, courier companies)
Analytics and marketing services (e.g., Google Analytics, Meta Pixel)
Legal or government authorities if required by law
All third parties are GDPR-compliant and only process data on our instructions.
- International Transfers We may transfer your data outside the UK (e.g., to service providers). When we do, we ensure safeguards are in place (such as Standard Contractual Clauses) to protect your data.
- Data Retention We retain your data only as long as necessary for the purposes we collected it, including legal and accounting requirements.
- Your Data Rights You have the right to:
Access your data
Request correction or deletion
Object to or restrict processing
Data portability
Withdraw consent (for marketing)
To exercise your rights, contact us at the email below.
- How We Protect Your Data We use SSL encryption, firewalls, and access control to protect your data. However, no method is 100% secure.
- Cookies We use cookies for analytics and functionality. You can manage cookie preferences via your browser settings. For more information, see our [Cookie Policy] (add a link if applicable).
- Contact Us If you have questions about this policy or your data:
Kmal Servico Ltd Email: [Insert Business Email] Phone: [Insert Business Phone] Address: [Insert Business Address] ICO Registration Number: [Insert Number]
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk
